BILLINGS, Mont.–Valley Credit Union here has been hit by two recent incidents related to its ATMs, leading to some frustrations among members.
Within the last three weeks the credit union has been targeted by scammers who have been stealing members’ money, and then by a shutdown of its ATMs.
In terms of the shutdown of the machines, CEO Casey Klein told KTVQ News, “There was an AT&T circuit that went down and unfortunately, it took all of our ATMs down. So, it wasn’t connected to anything.”
Klein told the news outlet all 10 of the credit union’s machines were out of commission over a weekend but have since been restored and are working.
Just two weeks earlier Valley CU was hit by an issue that has also struck credit unions across the country: ATM skimmers.
‘Able to Stop It’
“Luckily, we were able to isolate it, stop it,” Klein told KTVQ. “We turned off our ATMs for a little while to make sure it didn’t spread.”
Approximately 100 member accounts out of 37,000 total were affected. Klein said no member suffered any losses as Valley CU has reimbursed them for any missing funds.
The Ideal Gift For Yourself or a Loved One This Valentine’s Day!
The biggest, best and freshest news reporting in credit unions remains free! Each morning CUToday.info delivers its daily Fresh Today news update offering the latest headlines and breaking news right to your email, with the easy-to-read headlines format allowing you to click on the stories that interest you most in order to learn more. So stop paying those bank-fee-like subscription prices from other so-called “news” publications!
If you haven’t yet signed up for the new email solution on which CUToday.info has partnered with ResponseGenius, you can do so here. Signing up requires less than one minute of your time—and it’s free!
Please note that after signing up you may need to go to your Spam/Junk folder and mark the morning headlines email as safe. CUToday.info does not provide its list of readers and emails to outside parties, and we will not be contacting you to sell you an extended warranty or sending you any links so you may cash in on an inheritance you didn’t know was coming.
And did we mention it’s free?