Survey Offers Insights Into Perceptions, Use of Financial Advisors

NEW YORK—A new study found half of consumers believe financial advisors are more expensive than they are, but almost all who use one say the expense is worth it.

In a survey conducted by MagnifyMoney, 42% of Americans think financial advisors are only for the wealthy, even as 95% of those with one say they’re worth the money.

MagnifyMoney said it surveyed 1,500 Americans on everything from why they have (or don’t have) a financial advisor to whether they’d consider getting a financial advisor in the future, to whether people think they could get the same information on Google.

The Key Findings

  • 30% of consumers have a paid financial advisor. Those most likely to pay for an advisor include consumers with incomes of $100,000 or more (55%), college graduates (41%) and men (35%), MagnifyMoney said.
  • 60% of those with a financial advisor hired one after a specific life event. For example, more than one-in-five Gen Zers with a financial advisor hired one after a death in the family and/or receiving an inheritance, while 22% of millennials with a financial advisor got one because of a marriage or divorce, the survey found.
  • 95% of those with a financial advisor think it’s worth the money, with many (61%) saying they pay less than $3,000 annually for related financial services.
  • “Fair fees” are most important to consumers looking for a financial advisor, followed by being local and showing proven returns. Additionally, more than 10% of consumers 40 and younger say diversity is important to them (about double the percentage of consumers older than 40 who say the same), MagnifyMoney said.
  • Many misconceptions about financial advisors’ services exist. Forty-two percent think financial advisors are only for wealthy people, 38% think the same information can be found online and 25% think you don’t need a financial advisor until you’re middle-aged, according to MagnifyMoney.
  • 45% of those who don’t have a paid financial advisor — and 50% of all consumers — think they typically cost much more than they do. Fee-only advisors typically charge between 0.5% and 1.25% of the assets they manage, but these respondents believe the typical cost is between 5% and 15% (or more) of assets, the company found.
  • At the end of the day, 82% would rather have a financial advisor manage their investments than a robo-advisor. That said, 29% of Gen Zers would prefer using a robo-advisor, more than any other generation.

Financial Advisors

The survey found 30% of Americans use a financial advisor. More specifically:

  • Men (35%) are more likely than women (25%) to have a paid financial advisor
  • Baby boomers (36%) and Millennials (31%) are more likely to have one than Gen Zers (29%) and Gen Xers (24%)

Why use an advisor? The survey found:

  • For investment management (60%).
  • Achieving financial goals (38%)
  • Getting general financial advice (36%)
  • Creating a comprehensive financial plan (30%)

Who Uses Advisors?

Who uses financial advisors by generation?

  • 34% of Millennials
  • 24% of Gen Xers
  • 10% of Baby Boomers

According to MagnifyMoney, for the most part those with a financial advisor said they hired one after a specific life event (60%). Getting married or divorced (14%) or receiving an inheritance or other large sum of money (11%) were among the most common responses. Another 12% cited reaching retirement age, but that can be a costly wait in the long run, the company reported.

Trends Uncovered

MagnifyMoney said it uncovered several other “interesting trends,” including:

  • 22% of Gen Zers with a financial advisor hired one after a death in the family and/or receiving an inheritance
  • 22% of Millennials with a financial advisor got one after getting married or divorced, and 19% after the birth of a child
  • 23% of Baby Boomers with a financial advisor hired one when they reached retirement age
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Copyright Year: 2026
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