TAMPA, Fla.— Suncoast Credit Union, which at $16.2 billion in assets is the largest CU in Florida, said it is expanding into Central Florida with three new service centers scheduled to open in the Orlando market later this year.
According to Suncoast, the new locations will have bilingual team members, offering English and Spanish speaking employees, “allowing members to speak in the language they are most comfortable in, and receive the customized service they deserve.”
The credit union said that more than 80% of its service centers have bilingual staff members, supporting the “credit union philosophy of serving those who may have more limited options in traditional banking.”
In addition, Suncoast CU said the new service centers will also feature modern open floor plans for members to access services and advanced technology, including ITMs. There are also private office spaces for more personalized service that requires privacy.
Suncoast CU further stated that the expansion east to Orlando is part of its longer-term growth plan to provide financial wellness to the greater community. The credit union currently serves more than one-million members through 75 branch locations and employs more than 2,300 people.
The Ultimate Goal
“Our ultimate goal is to reach and positively affect more members, and this expansion allows just that,” said President and CEO Kevin Johnson. “We are passionate about the opportunity to bring the excellent financial services value of market leading rates and fee-free services to the Orlando market, and we know that this growth will allow our team to have greater impact on the financial lives of the individuals and businesses in these communities.”
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