Study Suggests Mobile Devices Will Expand Services To Underserved

SUNNYVALE, Calif.—A new study forecasts the use of mobile devices to make retail and store payments will act as a driver for financial inclusion of the unbanked in emerging markets.

The Juniper Research report predicts mobile merchant transactions by unbanked individuals will grow from 1.8 billion per year in 2018 to 3.8 billion by 2023. The new research finds that Kenya and India will be core incubator markets for merchant services, Mobile Payments Today reported.

“Safaricom's Lipa Na M-Pesa product already has over 100,000 merchants enrolled, and by 2023, merchant payment transactions in the Middle East and Africa alone will surpass $16 billion per annum. The research singled out Mastercard as a key innovator in the sector. The company has launched a QR code-based solution with the aim of connecting 40 million micro and small merchants to its payments network by the end of 2020,” Mobile Payments Today explained.

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