SEATTLE—More people than ever are making their purchases at Starbucks by using their phones.
The company said mobile orders reached a record 22% of transactions in its third fiscal quarter.
Delivery orders also tripled from the previous quarter. At the same time, global same-store sales sunk 40% in Q3, GeekWire reported.
To help increase sales, the company is speeding up plans to roll out a new store concept called Starbucks Pickup, designed for customers who order ahead with the app. Starbucks has been testing the strategy at two Starbucks Pickup stores in Manhattan and Toronto over the past year, GeekWire said.