CHARLOTTE, N.C.—Skyla Credit Union said it has made an investment in and is partnering with the CUSO AviaryAI, which uses AI to provide an outbound call solution.
The CUSO also has backing from Envisant and Encurage Financial Network.
AviaryAI is a subsidiary of Y-Combinator backed startup, Cambio, and leverages custom-built, private Large Language Models (LLMs) to create human-like voice agents that automate outbound calls for credit unions to welcome new members, encourage card activations and more, according to the credit union.
Freeing Up Employee Time
It said the solution frees up employee time to allow credit unions to focus on deepening member relationships and driving growth.
"We are thrilled to partner with AviaryAI and support their mission to transform the credit union industry through cutting-edge AI technology," Eric Gelly, president and CEO of Skyla Credit Union, said in a statement. "With AviaryAI's seasoned leadership team boasting expertise in AI development and credit unions, we anticipate significant advancements in member experience through this partnership with such an innovative fintech."
About Aviary AI Leadership
Blesson Abraham, co-founder and CEO of AviaryAI, previously held leadership roles at Baxter Credit Union (BCU) and founded SavvyIntel, a SaaS analytics solution acquired by TruStage in 2017, the credit union stated.
The $1.5 billion Skyla CU operates in both North Carolina and California.
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