CHICAGO—Raddon has announced the winners of its 2022 Crystal Performance Awards.
Twenty-one credit unions, segmented by those under or over $1 billion in assets, received the award this year.
“These institutions are among the top 3% of those whose results and metrics are analyzed by Raddon each year,” according to the company.
Raddon said each recipient credit union was selected based on an analysis of key performance metrics focused on service, member relationships, sales and other areas as observed within its Performance Analytics program.
“By benchmarking performance against their peers, credit union leaders can understand their competitive advantages, and develop more effective strategies and approaches to member service,” Raddon stated.
14th Consecutive Year for 2 CUs
Community First Credit Union in Neenah, Wis. and Logix FCU in Valencia, Calif. both received the award for the 14th consecutive year.
“We strive to help our members achieve their goals while maintaining financial wellness. Our partnership with Raddon has been key in our ability to deliver on that promise to our members,” said Catherine Tierney, CEO of Community First Credit Union, in a statement.
Added Ana Fonseca, CEO of Logix, “Our team is once again honored to be among the Crystal Performance Award winners. The Performance Analytics program enables us to constantly improve our performance and gives us objectives that are concrete, measurable and results oriented. Our members are the true beneficiaries of our Raddon partnership.”
Winners in $1-Billion-Plus Category
According to Raddon, this year’s Crystal Performance Award winners, more than $1 billion in assets, are:
- Capital Credit Union, Green Bay, Wis.
- Community First Credit Union, Appleton, Wis.
- Idaho Central Credit Union, Chubbuck, Idaho
- Logix Federal Credit Union, Valencia, Calif.
- Navy Army Community Credit Union, Corpus Christi, Texas
- New England Federal Credit Union, Colchester, Vt.
- Numerica Credit Union, Spokane Valley, Wash.
- Randolph-Brooks Federal Credit Union, Live Oak, Texas
- STCU, Liberty Lake, Wash.
- Three Rivers Federal Credit Union, Fort Wayne, Ind.
Winners in $1 Billion & Below Category
This year’s Crystal Performance Award winners, under $1 billion in assets, are:
- Capital Credit Union, Bismarck, N.D.
- Extra Credit Union, Warren, Mich.
- First Source Federal Credit Union, New Hartford, N.Y.
- Hoosier Hills Credit Union, Bedford, Ind.
- Marshall Community Credit Union, Marshall, Mich.
- Mid Oregon Federal Credit Union, Bend, Ore.
- North Star Community Credit Union, Maddock, N.D.
- Sacramento Credit Union, Sacramento, Calif.
- Utah First Federal Credit Union, Salt Lake City, Utah
- Vermont Federal Credit Union, Burlington, Vt.
- Westerly Community Credit Union, Westerly, R.I.
‘A Holistic Perspective’
“The Crystal Performance Awards are a measure of individual credit union success, and also give a holistic perspective of the entire industry,” said Bill Handel, general manager and chief economist at Raddon. “We see that even in the face of recovery from the pandemic and a whole new slate of challenges on the horizon, credit unions continue to adapt and embrace innovative ways of delivering financial services. Their commitment to delivering outstanding performance on behalf of their members is impressive, and recognizing their success is positive for Raddon and our industry.”
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