Personal Data of 500k Consumers is Breached at Firm That Buys Debt

TREVOSE, Penn.–Approximately 500,000 files with consumers’ private financial information have been hacked as part of a data breach at NCB Management Services, a company that purchases debt.

The company has sent out breach notification letters to those affected.

According to documents filed with Maine’s Attorney General, the company said data for 494,969 people had been obtained by the cybercriminals, including  names, addresses, phone numbers, email addresses, dates of birth, employment positions, pay amounts, driver's license numbers, Social Security numbers, account numbers, credit card numbers, routing numbers, account balances, and account statuses leaked.

Breach Occurred in February

“Recently, confidential client account information maintained by NCB was accessed by an unauthorized party. The information involved may have included details about a credit card account that you formerly had with Bank of America,” the company said in a statement. “NCB discovered on February 4 that an unauthorized party gained access to NCB’s systems on Feb. 1, 2023. It was confirmed on March 8 that some of your client information previously connected with your Bank of America credit card account was potentially obtained by the unauthorized party.”

Ransom May Have Been Paid
According to NCB, it has “obtained assurances that the third party no longer has any of the information on its systems,” which analysts said indicates a ransom has been paid.

According to the letters, federal law enforcement agencies are involved in the investigation and Bank of America is providing victims with two years of free identity theft protection service from Experian IdentityWorks.

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