BOSTON—PenFed received the Department of the Army Distinguished Credit Union Service Award at the Defense Credit Union Council’s 53rd Annual Conference.
PenFed Credit Union Chairman Ed Cody and two managers from PenFed’s Fort Hood, Texas branch accepted the honor in front of an audience that included hundreds of defense credit union representatives and military officers.
The annual award recognizes the one on-post credit union branch that has provided the most exceptional financial service and support to its community, PenFed stated. PenFed’s Senior Manager of Branch Operations Deb York, Fort Hood Branch Manager Greg Ransaw, and four board members traveled to Boston for the ceremony in which the Commanding General of the U.S. Army Financial Management Command Major General David C. Coburn presented the award.
Coburn lauded the team of PenFed’s Fort Hood Branch for their community leadership, efforts to counter predatory lenders and the role they’ve played in the promotion of financial awareness. “I will let it be known that I could talk all day about their dedication to their local community, Soldiers and their families and the United States Army,” he said.
“What the Distinguished Credit Union Service Award is to DCUC members can be likened to what the Academy Awards are to the entertainment industry and what the ESPYs are to the sports world—recognition and a celebration of performance excellence,” said PenFed President and CEO James Schenck.
“I can’t say enough about the talents, leadership and dedication that Deb and Greg bring to our Fort Hood team. These superstars are a very accurate representation of the quality of our workforce. We’re thrilled to have the opportunity to put them in the spotlight,” said Schenck.
Schenck also credited the PenFed board’s strategic approach.
“PenFed’s success at Fort Hood reflects the deliberate execution of an overall strategy: Provide a best-in-class member experience; become a destination employer; continue to focus on the national defense community and all who support them; and serve as a community leader,” Schenck said.
Schenck said the award provides the credit union even greater motivation to serve the national defense community.
“Our ultimate goal is to help our members do better. The fact that the U.S. Army and hundreds of thousands of service members have chosen PenFed makes us even more determined to ensure we do everything in our power to help them do better every day,” he said.