ST. PETERSBURG, Fla.–PSCU announced that two of its member credit unions have renewed their 10-year partnerships with the CUSO, while another has joined with company. All three credit unions are in Hawaii.
Renewing with PSCU are Hawaii Central FCU and Hawaiian Tel FCU, both in Honolulu, and Maui FCU in Kahului, Maui. Maui FCU has also become an owner in PSCU.
All three credit unions will partner with PSCU for credit processing services, with Hawaii Central FCU also utilizing them for debit processing.
“PSCU is pleased to continue growing its owner base in Hawaii through these two renewed agreements and one new partnership,” said Scott Wagner, PSCU EVP and chief revenue officer. “In particular, we are proud that two existing owners place such a value in PSCU’s solutions and technology that they chose to extend their long-term partnerships with us. We look forward to delivering the same quality service and unparalleled member experience these two owners have come to expect from PSCU to all three credit unions moving forward.”
According to PSCU, Hawaii Central FCU decided to renew its agreement with PSCU due to the trust, confidence and track record of success the credit union has come to expect from the CUSO over its multi-year partnership. The shared core philosophy of the two organizations – putting members first – was a major determining factor for the credit union in deciding to re-sign a 10-year agreement for credit and debit processing services. The $280-million HCFCU has 20,000 members.
HiTel FCU has also chosen to renew its partnership with PSCU for credit processing services for 10 years. According to the credit union, the two companies have built a strong relationship during their nearly 30-year partnership, especially as it relates to PSCU’s robust service model. Founded in 1936, HiTel FCU has over $626 million in assets and serves more than 60,000 members.
A Strong Tradition
“There is a strong tradition of the credit union culture in Hawaii that dates back many decades. This spirit of collaboration and reciprocity is very important to us, which is why our partnership with PSCU is so valuable,” said Norman Okimoto, president of HiTel FCU. “Being part of the PSCU cooperative enables our success by helping us increase engagement and provide an elevated member experience, along with the steady stream of resources and thought leadership we have access to, ranging from combating fraud, growing our business and streamlining operations.”
Maui FCU joined the PSCU cooperative in January as a new owner. The credit union signed a multi-year deal with PSCU for credit processing services due to the CUSO’s strong presence and reputation in the Hawaii area. Founded in 1938, Maui FCU serves over 7,200 members.