ST. PETERSBURG, Fla.–PSCU is reporting that several credit unions have returned to the CUSO as member-owners.
The credit unions include Mission FCU in San Diego, Credit Union ONE in Ferndale, Mich., SRP FCU in North Augusta, S.C., and Chicago Patrolmen’s FCU.
All the credit unions have signed agreements with PSCU for a variety of services, including credit and debit processing and ATM services, the company said.
PSCU said Mission Fed has signed an agreement for in-house credit, debit and ATM services. The reasons behind its decision to return to the PSCU cooperative include account service, cost-effective offerings and PSCU’s investments in both current and future technology solutions, according to PSCU.
After initially issuing a start-up credit RFP, PSCU said Credit Union ONE decided to expand its search into a comprehensive credit and debit evaluation, as a result of which the credit union has selected it for credit and debit processing services.
“PSCU’s history of successfully launching credit card programs through its Advisors Plus business unit was one of the determining factors in the credit union’s decision, along with PSCU’s fraud-fighting efforts and results, commitment to service and technological integration points,” PSCU said.
PSCU reported its success helping other credit unions grow their cards programs was the primary reason SRP Federal Credit Union has signed an agreement for full-service credit, after previously utilizing PSCU for Bill Pay and Total Member Care (TMC) 24/7/365 contact centers.
Chicago Patrolmen’s has signed a five-year agreement for credit and debit processing services. The full-service financial institution previously worked with PSCU for credit processing only. It made the decision to return to the CUSO for both credit and debit due to its account servicing, reporting and analytics, fraud prevention successes, marketing support and integration efforts, according to PSCU.
“We pride ourselves on partnering with our more than 850 member-owners to enable growth and provide an unparalleled member experience,” said Chuck Fagan, PSCU president and CEO. “The fact that these member-owners have returned to PSCU is a testament to our industry-leading suite of payments solutions, as well as the support we provide that is at the heart of everything we do as a service organization.”