ST. PETERSBURG, Fla.—PSCU’s annual Member Forum is going virtual, the CUSO said.
The event will run June 16-17.
PSCU had scheduled its annual meeting for April 21-23 in San Francisco, but cancelled the event due to the pandemic.
The company’s Virtual Member Forum 2020 will run from 2-5 p.m. ET each day, packed with keynote and breakout sessions, a credit union CEO panel, an on-demand Solutions Showcase, a virtual happy hour featuring actor and comedian Sinbad and more.
Virtual Member Forum 2020 is a free event open to PSCU owner credit unions, future owners and industry partners, PSCU said.
“While the COVID-19 pandemic prevented us from coming together in San Francisco for Member Forum 2020 as originally planned, we look forward to bringing together PSCU owner credit unions, future owners and industry partners for a virtual experience to collaborate, grow and propel our industry forward,” said Dean Young, EVP, chief experience officer at PSCU, who will serve as emcee for Virtual Member Forum 2020. “While staying mindful of our credit unions’ time and current member needs, we have an impressive lineup packed with strategies for sustaining success now and into the future – and we’ll have some fun together as well.”
PSCU Virtual Member Forum 2020 will include:
- CEO Keynote Presentation: PSCU President and CEO Chuck Fagan will provide an update on PSCU’s business, its response to the COVID-19 pandemic and what’s next for the credit union industry.
- PSCU Solution Roadmap Panel: Led by PSCU SVP and Chief Product Officer, Denise Stevens, this panel will feature senior leaders from some of PSCU’s key solution areas, including digital, fraud mitigation, data and analytics and integration.
- Credit Union CEO Panel: Moderated by PSCU EVP and Chief Financial Officer Brian Caldarelli, this panel will feature Todd Lane, president and CEO, California Coast Credit Union; Maria Martinez, president and CEO, Border Federal Credit Union; and Mike Valentine, president and CEO, BCU, as they provide their insights on managing through the COVID-19 crisis and look to the future.
- Keynote Presentation: Economist Michael McNamara, senior principal at Mastercard SpendingPulse, will deliver insights on the current economic forecast and consumer spending trends.
- Solutions Showcase: Experience on-demand demonstrations of PSCU’s innovative product portfolio and request a personal follow-up.
- Breakout Sessions: Thought leadership from PSCU and industry experts on topics including the evolving payments landscape and the move to digital, fraud mitigation in the COVID-19 environment, collections and delinquency management, predictive analytics, digital banking, contact center best practices and more.
- Virtual Happy Hour: Close out Virtual Member Forum 2020 with networking and laughs featuring actor and comedian Sinbad.
“On May 27, PSCU will release the PSCU Roadmap, an on-demand webcast series that will lead up to the PSCU Solution Roadmap panel session at Virtual Member Forum 2020. These five 30-minute, on-demand webcasts, led by senior PSCU leaders, will provide PSCU owner credit unions with timely updates on the products and solutions to help drive sustainable success now and into the future,” the company said.
For more information or to register for Virtual Member Forum 2020, visit pscu.com/virtualmemberforum2020. Replays of Virtual Member Forum 2020 will be available to all registered attendees.
PSCU Joins WOCCU As Associate Member
Separately, PSCU has joined World Council of Credit Unions (WOCCU) as an Associate Member.
A CUSO that works with more than 1,500 credit unions and which processes more than 3.8 billion transactions annually, PSCU said it has a “rich tradition of supporting WOCCU programs and events. For more than a decade, PSCU has been a key financial, event and leadership partner for WOCCU’s Global Women’s Leadership Network and disaster relief efforts,” the company said.
“PSCU has long been a leader in the credit union industry and a strong supporter of World Council programs. We are pleased to welcome them to wider strategic participation as an associate member—as we move to a digital world,” said World Council President and CEO Brian Branch.
WOCCU associate memberships are specifically designated for business service organizations and international organizations that represent non-credit union financial cooperatives, WOCCU said.
“We are excited to expand our relationship with World Council of Credit Unions as an associate member following our long history of supporting the organization and its initiatives,” said Merry Pateuk, senior vice president, industry engagement at PSCU. “PSCU is strategically focused on digital transformation—including digital channels, digital banking, data analytics and cybersecurity—which aligns with WOCCU’s own digitization initiative for credit unions. We look forward to further supporting our mutual efforts to champion the credit union model.”