New Ad Campaign Educates Gig Workers About Benefits of Direct Deposit

HERNDON, Va.–The National Automated Clearing House Association (Nacha) has launched a new ad campaign to educate gig workers about what it says are the benefits of direct deposit.

Nacha, which manages the administration, development, and governance of the ACH network, said the campaign follows a study it commissioned that found the sizable majority of the nation’s younger Millennials are paid by direct deposit, but which also “revealed a stark contrast between W2 employees and gig workers.”

“Overall, 97% of workers ages 22-34 have a bank or credit union account, with 83% receiving their pay by direct deposit,” Nacha said. “However, among W2 employees, 88% use direct deposit, while only 47% of gig workers are paid this way.”

Nacha said it further found that of the respondents that receive direct deposit payments, more than three-quarters cite key attributes of reliability, trustworthiness, ability to be paid on time, security and ease of use. 

Opportunity to Educate

“Among younger W2 workers, direct deposit is widely understood, used and appreciated,” said Jane Larimer, Nacha president and CEO. “There is an opportunity to educate younger gig workers on the value of Direct Deposit as a fast, convenient, reliable and environmentally-friendly way to receive their pay.

“The study also found that ACH usage increases as workers progress in life when they are more likely to purchase a home or car, pay bills and save for retirement,” Larimer continued. “When factoring the entire millennial population, including those 35-40, ACH usage would be even greater than what was reported.” 

Nacha said Millennial workers can also “appreciate” Direct Deposit for receiving other payments, including tax refunds and government benefits, app-based payments, travel and expense reimbursements, and bonuses and commissions. They can also benefit by using ACH for expenses (known as Direct Payments), including loans, rent and mortgage, utilities, credit cards and insurance premiums. 

Additional Findings

According to Nacha, other key findings from the research on American workers ages 22-34 include:

  • 71% keep their money primarily in a bank account – almost all have deposit accounts, and the vast majority have savings accounts
  • 7-in-10 use Direct Payment for bill payments at least once a month
  • 56% of gig workers still primarily store their money in bank accounts, but the remainder store it in other non-bank payment app alternatives
  • The top use cases for Direct Deposit are salary/wages (82%) and taxes/other refunds (53%).
  • Among those with Direct Deposit, the top three use cases for paying bills with Direct Payment are utilities (53%), rent/mortgage (48%) and credit cards (44%).

The campaign page can be found at DirectDeposit.org/GigWorkers.

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