VIENNA, Va.–Navy Federal Credit Union has received a 2016 Javelin Mobile Banking Award in the "App Ratings" category.
The classification identifies financial institutions with the highest combined ratings for their smartphone banking apps on both Google Play and the Apple App Store.
According to Javelin, the credit union scored an average of four out of five possible points in online app stores, ranking it among the top five of 30 U.S. retail financial institutions by deposit size considered for the award.
"We take member feedback very seriously, taking into consideration what they have to say, and using it to continuously improve the app," said Timothy Day, assistant vice president of digital channels at Navy Federal, in a statement. "Our members rate our app favorably because we take the time to listen to what they want, and put it into action."
The credit union recently released an updated mobile app that offers users shareable news, the ability to sign up for new products within the app, personal financial management tools, and a financial calendar to see upcoming bills, payments and transfers.