ALEXANDRIA, Va.—NCUA staff like where they work, according to the 2014 Federal Employee Viewpoint Survey that ranks the agency highly among its peers.
The agency’s employees reported strong levels of job satisfaction in the study in which NCUA had the second largest year-over-year improvement in the survey’s Global Satisfaction Index. The Index measures four aspects of employee satisfaction: jobs, pay, organization and whether employees would recommend their organization as a good place to work. NCUA rose seven points in the Index.
The survey, available online here, compared NCUA to 37 other departments and large agencies with more than 1,000 employees in the federal government.
“Making NCUA an employer of choice has been one of my top priorities from the day I became Chairman,” Board Chairman Debbie Matz said. “Two themes are consistent across NCUA’s highest-scoring responses in the survey. One is our employees’ strong commitment to producing high-quality work, and the second is that employees consider their work to be important. This year’s survey also shows NCUA employees have high levels of trust and confidence in their relationships with supervisors and co-workers. This is a hard-working, dedicated team of professionals.”
The agency’s ranking improved from 2013 in five of six overall indices while remaining at the same high level in the sixth. NCUA ranked in eighth place or higher among its peer agencies in all six indices. The agency ranked fourth or higher in the categories of Job Satisfaction, Talent Management and Results-Oriented Performance Culture.
The agency scored above the government-wide average in 96 percent of the core questions included in the survey and improved from its 2013 scores in 83 percent of those questions.