WASHINGTON—NAFCU has joined with other financial trade associations in asking the Federal Communications Commission (FCC) to remove three factors from its list that determine robocalls to be illegal.
The groups wrote the letter in response to the commission’s proposed rule to combat illegal robocalls.
“Banks, credit unions, and other financial institutions place large numbers of fraud alerts, past-due notifications, and other servicing calls in a short timeframe, and these calls may have low average call duration and low completion ratios—three attributes that the Commission has suggested voice service providers and their third-party analytics service providers use to identify illegal calls,” wrote the trades. “We urge the Commission to state that these factors may suggest that the call placed is an illegal call only if those factors are present along with other indicia indicating the call is illegal.”
Additional Request
Additionally, the trades are calling on the FCC to require service providers to notify callers if they have been labeled as scam and provide opportunities to dispute the label. They also requested the FCC to prohibit the use of labels if the authenticity cannot be verified.
How to Get the Daily CU News Headlines In Your Inbox Each Day, For Free!
The biggest, best and freshest news reporting in credit unions remains free in ’23! Each morning CUToday.info delivers its daily Fresh Today news update offering the latest headlines and breaking news right to your email, with the easy-to-read headlines format allowing you to click on the stories that interest you most in order to learn more.
If you haven’t yet signed up for the new email solution on which CUToday.info has partnered with ResponseGenius, you can do so here. Signing up requires less than one minute of your time—and it’s free!
Please note that after signing up you may need to go to your Spam/Junk folder and mark the morning headlines email as safe. CUToday.info does not provide its list of readers and emails to outside parties, and we will not be contacting you to sell you an extended warranty or sending you any links so you may cash in on an inheritance you didn’t know was coming.
And did we mention it’s free?
Please note and/or make your IT department or email administrator aware the emails will be coming from the domains CUTodayinfo.com and CUTodayinfoReply.com