EUGENE, Ore.–The National Association of Credit Union Service Organizations (NACUSO) has announced what it is calling a “significant reorganization” it said is aimed at “accelerating the achievement of its strategic priorities.”
The changes include the establishment of two new roles, the Head of Innovation and Growth Support Coordinator, as well as the realignment of staff.
In addition, as part of this reorganization, Amanda Reed has been named Head of Collaboration and is to foster “meaningful partnerships and create educational experiences within the credit union industry.”
Shawna Luna has been named Head of Sustainability and will “drive initiatives to ensure the long-term viability and resilience of credit unions, CUSOs, fintechs and vendors in an ever-changing landscape.”
‘Changing Member Needs’
"Our reorganization reflects our commitment to innovation, collaboration, and sustainability – three pillars essential for the advancement of credit unions," said Ronaldo Hardy, who was named president and CEO of NACUSO in June of 2023. "Innovation drives progress, enabling credit unions to adapt to changing member needs and technological advancements. Collaboration fosters synergy within the industry, allowing us to leverage collective knowledge and resources for mutual growth. Sustainability ensures the longevity and resilience of the industry, enabling us to thrive in the face of economic, regulatory, and societal shifts.
‘Positioned to Thrive’
"These strategic moves will enable us to better support our members and partners in navigating the challenges and opportunities of the financial services industry," Hardy continued. "By investing in innovation, fostering collaboration, and promoting sustainability, we are positioning the credit union industry as a whole to not only survive but to thrive in a rapidly evolving landscape. Together, we will chart a course towards a more resilient, inclusive, and prosperous future for credit unions and their members."
NACUSO has launched a search for its new Head of Innovation. More information can be found here. The organization is also seeking to fill the Growth Support Coordinator position.
‘Tailored Support’
“This role will play a pivotal part in providing tailored support and resources to credit unions seeking to expand their reach and impact in their communities,” said NACUSO.
NACUSO said those interested in the Growth Support Coordinator role are being encouraged to learn more here or reach out directly to Reed at amanda@nacuso.org.
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