WAYNESVILLE, N.C.–Mountain Credit Union here has selected Symitar to provide its core processing solution.
The credit union said it has chosen Symitar’s Episys core system. Symitar is a subsidiary of Jack Henry.
The $180-million Mountain CU has 22,000 members and seven branches, and reported it was outgrowing its prior core system.
“Mountain Credit Union had been with its previous core provider for almost 30 years and wanted to diversify its member-facing offerings by continuing to place emphasis on solutions such as online bill pay, remote deposit capture, and mobile banking,” Jack Henry said in a statement. “Additionally, the credit union wanted to integrate its many systems and uncover efficiencies from the back office to the teller line. To achieve this, the institution turned to Symitar’s Episys for its highly customizable user interface, superior functionality, and process integration capabilities.”
According to Patty Idol, president and CEO of Mountain Credit Union, “Through a detailed due diligence process, efficiency gains and system-wide integration were identified as the most important factors for us when considering a new core partner. The Episys system stood out as the platform that can meet all of our current needs and position us solidly for future growth.”
Added Ted Bilke, president of Symitar, “Mountain Credit Union is scaling up its business and needed to find a core solution that could scale with it. The Episys platform will be able to provide the credit union with flexibility, seamless integration with third-party vendors, and the ability to more rapidly adopt new technologies. We look forward to providing the team at Mountain Credit Union with a more efficient way of doing business so it can continue to grow its membership.”