NEW YORK—Thirty-five percent of small businesses say they would have closed during the pandemic without ecommerce, a new study has found.
A Chase Inc. study shows that this year, 19% of small businesses began selling products and services online for the first time, and 44% of online merchants saw an increase in sales during 2020, LowCards.com stated in its analysis.
On average, ecommerce businesses have seen a 37% uptick in online sales from 2019 to 2020. Nearly two-thirds (64%) of small business owners who made changes this year say they will maintain those changes next year, LowCards.com said.