WASHINGTON— The Consumer Financial Protection Bureau and 11 states are reporting Prehired has agreed to provide more than $30 million in relief to student borrowers as the result of making false promises of job placement, trapping students with “income share” loans that violated the law, and resorting to abusive debt collection practices when borrowers could not pay, the agency reported.
The CFPB, along with governments in Washington, Delaware, California, Oregon, Minnesota, Illinois, South Carolina, North Carolina, Massachusetts, Virginia, and Wisconsin brought the enforcement action against Prehired and two affiliated companies.
The order approved by a federal court requires Prehired to cease all operations, pay $4.2 million in redress to consumers that were affected by its illegal practices, and voids all of its outstanding income share loans, valued by Prehired at nearly $27 million, the CFPB said.
According to the CFPB, Prehired was a Delaware-based company that operated a 12-week online training program claiming to prepare students for entry-level positions as software sales development representatives with “six-figure salaries” and a “job guarantee.”
The CFPB said Prehired offered students income share loans to help finance their costs of the program through two affiliated companies, Prehired Recruiting and Prehired Accelerator, that pursued collection on defaulted income share loans, the CFPB said.
The Allegations
In July 2023, the states and the CFPB sued Prehired to void the illegal loans and facilitate consumer redress. The states and the CFPB alleged that Prehired:
- Deceived borrowers by claiming its loans were not loans. “Prehired’s marketing falsely claimed that its loans did not create a debt because the loan was contingent on job placement with a yearly salary over $60,000. But the company also deceptively buried terms in the loan that required graduates to pay even if they never got a job,” the CFPB said
- Kept borrowers in the dark about key loan information. “Prehired hid important loan terms from borrowers, including the amount financed, finance charges, and the loans’ annual percentage rate,” the CFPB said
- Tricked consumers with deceptive debt collection practices. “Prehired Recruiting and Prehired Accelerator pushed borrowers into converting their income share loan into a revised ‘settlement agreement’ that required them to make payments even if they had not found a job, and which contained more burdensome dispute resolution and collection terms. Prehired Recruiting and Prehired Accelerator also falsely represented the amount of debt owed by consumers and stated Prehired could collect more than the consumer legally owed,” the CFPB said
- Sued students in a faraway location. “Prehired Recruiting filed debt collection lawsuits in a jurisdiction far away from where the consumers lived and were not able to be physically present when they executed the financing contract. Many consumers were unaware that Prehired Recruiting could file an action in Delaware because Prehired’s income share loans did not provide for venue in Delaware or the consumers had little or no opportunity to review or negotiate that provision,” the CFPB said
The Settlement
The CFPB said that under the order approved by the court, Prehired will:
- Refund $4.2 million to student borrowers. Prehired will pay $4.2 million to student borrowers who made payments on income share loans between May 2019 and March 2023
- Cancel all outstanding income share loans. All outstanding loans, which Prehired valued at nearly $27 million, are permanently voided and cannot be sold or collected on by Prehired or anyone else
- Shut down permanently. Prehired is permanently banned from offering income share loans in the future, or any activities related to vocational education. The company has already filed for Chapter 7 bankruptcy and ceased operations, and under the terms of this order it will stay shut down for good
- Pay a civil money penalty. In addition to the direct consumer redress above, Prehired will make a $1 payment to the CFPB victims relief fund. The payment will make it possible for the CFPB to use that fund to provide additional compensation to borrowers harmed by the company’s illegal conduct.
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