OKLAHOMA CITY, Okla.–Tinker Federal Credit Union has rewarded a member who made the one-millionth mobile check deposit using the CU’s Home Branch solution. Tinker launched the service in 2013.
Rebakah Maynard, a TFCU member since 2009, got a call from Jan Davis, assistance vice president and branch manager of the credit union’s Moore branch, letting her know there was a surprise waiting for her at the branch, according to the Cornerstone Credit Union League. Maynard agreed to go to the branch, even though “I had no idea what the call was about, but I was very excited to find out what the surprise was,” the CCUL said.
Upon arrival, Maynard was met by Davis and other employees of the credit union with the news she had made the millionth deposit using TFCU’s mobile check deposit service. She was presented a check matching that deposit of $557.11, according to the Cornerstone league report.
“I was very surprised,” Maynard was quoted as saying. “I use mobile check deposit once a week. I love it because it is so easy. I also have a loan and do direct deposit at TFCU.”
While she was surprised to receive a check and a thank-you from the credit union personally, she said she was not surprised that TFCU would do something like this for their members, the CCUL said.
“They are just very convenient and always friendly,” Maynard said. “I’ve never had an issue with customer service. They are always great.”
The $3.7-billion Tinker Federal Credit Union has more than 353,000 members.