RICHMOND, Va.–Roger Ball, the long-time CEO of Call Federal Credit Union, has announced his retirement, with the credit union also announcing a successor.
Call Federal said Ball will step down effective at year-end, and he will be succeeded by John West, who is currently acting CFO and VP-accounting. The two will work together during a transition period for the remainder of the year.
Ball began his Call Federal career in May 1983, when he was hired as assistant general manager and the 12th employee of the credit union, which was founded in 1962 to serve members working at Philip Morris USA. At that time, the credit union had one branch in the main office and assets of $12 million; today it has assets of $410 million.
“Roger has led Call Federal through periods of rapid expansion, economic recessions, PM USA and Altria workforce reductions, and increasing competition in the marketplace,” the credit union said in a statement. “Under his leadership, Call Federal has expanded to six branches, introduced mortgage lending and credit cards, completed three mergers with other credit unions, added more than 80 select employee groups to membership, and expanded the field of membership to include the Richmond Metropolitan Statistical Area.”
‘Honored to be Financial Steward’
The credit union has grown to 89 employees and more than 30,000 members.
“I’ve been fortunate to have the support and confidence of the board in leading Call Federal to the position it has reached today,” said Ball. “We are financially sound, have received high ratings from our regulator, NCUA, and enjoy a good reputation. I’m honored to be a financial steward for our members. We always put our members first, and live by the cooperative spirit and principles that distinguish credit unions from other financial institutions.”
“For more than 36 years, Roger Ball has served the members of Call Federal with honesty, integrity and compassion,” said Jim Horne, Call Federal Board Chairman. “He has always made our members the number-one priority, and worked constantly to build an organization that helps members reach their goals and improve their financial health.”
‘Highly Confident’
In a statement, the credit union said its board is highly confident in both the abilities and experience of John West, who joined CFCU in October 2012 as director of Accounting and Finance. In 2015, he was appointed vice president-operations and more recently has served as Acting CFO and Vice President of Accounting.
“Call Federal has a strong mission, a focused team that believes in that mission, and the resources to successfully pursue it,” said West. “For these reasons, I’m excited to take on this opportunity.”
West was previously with Mary Washington Healthcare, where he was director of Capital Accounting, and for the United Way of Fredericksburg.
West is also graduate of Leadership Metro Richmond and served for one year with Lead Virginia.