WESTMINSTER, Calif.– LBS Financial Credit Union has named a new president and CEO. The $2-billion LBS Financial has selected Sean Hardeman to lead the organization, just its fourth president and CEO in the institution's 88-year legacy.
He succeeds Jeff Napper, who retired after an “illustrious” 46-year tenure with the credit union, including 21 years as president and CEO.
Beginning in 2015, Hardeman served as the credit union’s executive vice president and chief lending officer, and prior to that served as senior vice president of member services from 2011 to 2015.
‘Instrumental Leadership’
“Sean's leadership has been instrumental in fortifying operational frameworks, elevating the caliber of products and services, attaining historically high member service scores, and sustaining peak performance benchmarks,” the credit union said. “Notably, Sean spearheaded the expansion of the credit union’s branch network, overseeing the establishment of the Long Beach State and Long Beach Marina branches. He led initiatives such as the introduction of the credit union’s inaugural mobile banking solution and the streamlining of various processes, advancements like image-enabled ATMs, mobile deposit capture, and enhanced card functionalities.”
Prior to his 12 years at LBS Financial, Hardeman was with SchoolsFirst FCU in California for 17 years, where he held a variety of leadership roles throughout the credit union, including director of electronic and remote services, regional director of branch operations, director of telephone contact center, vice president of fraud management, and vice president of automated services.
‘Deep-Rooted Understanding’
“Sean Hardeman's deep-rooted understanding of LBS Financial's culture, combined with his commitment to excellence and unwavering focus on member service, make him the perfect leader for our credit union," said Dr. Jill Baker, board chair and superintendent of the Long Beach Unified School District. "The unanimous decision by our board to appoint Sean as the next president & CEO reflects our collective excitement for the credit union's future."
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