How CUs are Responding to Rise in Fraud During Pandemic Highlighted in NAFCU Letter to Congress

WASHINGTON—Ahead of a House Financial Services subcommittee hearing on cybersecurity and cybercriminal exploitation amid the pandemic, NAFCU sent a letter highlighting how credit unions are seeking to combat a rise in fraudsters targeting their members during the pandemic. The letter further urged the subcommittee to continue to work on a national data security standard – specifically for institutions that collect and store consumer information, an issue on which the trade group has long advocated.

In the letter, signed by NAFCU Vice President of Legislative Affairs Brad Thaler, the trade association also recommended a national standard for data privacy to ensure consistency throughout the country.

“Credit unions are keenly aware of the hardships their members are facing due to the COVID-19 pandemic and are working around the clock to proactively assist them,” wrote Thaler to the Subcommittee on National Security, International Development, and Monetary Policy. “This assistance includes warning members about bad actors who will seek to commit fraud to take financial advantage of them.”

Call for National Data Standard

On the need for greater data security, Thaler explained depository institutions have had a national standard on data security since the passage of the Gramm-Leach-Bliley Act (GLBA) over two decades ago, while “other entities who handle consumer financial data may not be held to the same rigorous standards or subject to meaningful supervision.”

“Although we have been calling on Congress to enact a national standard for years, we believe that action now is more critical as more bad actors seek to exploit the current situation,” wrote Thaler.

Thaler also reiterated NAFCU’s belief that the Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) system is in need of “improvements and reform” due to the burdensome implementation requirements.

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