MIDDLETOWN, N.Y.–Heritage Financial Credit Union said it has now gone live on the AI-powered credit decision platform from Scienaptic AI.
According to the company. The deployment is enabling Heritage Financial to streamline and automate its credit underwriting process, increase approvals and enhance member experience.
“At Heritage Financial CU, we strive to create opportunities for our community by providing the necessary tools, resources and education to achieve their goals, hopes and dreams,” said Michael Ciriello, president and CEO of Heritage Financial Credit Union. “The deployment of Scienaptic’s AI-powered credit decision platform, is enabling us to provide a more personalized experience for our members and provide them with faster and increased access to loans. Their AI-powered technology’s advanced insights will assist us in providing more loans and increase growth opportunities for our communities.”
Added Pankaj Jain, president of Scienaptic AI, “We are thrilled to be working with Heritage Financial and helping them automate their loan decisions and provide access to necessary financial assistance to its members. Our platform is highly intuitive and will help our partner know their members better, transform credit experience and minimize risk all at the same time.”
The $547-million Heritage Financial has more than 44,000 members.
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