Here’s What’s Happening With Consumer Complaints Over Fraud

SHREWSBURY, Mass.—Despite the rising number of data compromises, a new report reveals fewer consumers are reporting incidents of fraud.

A study from Mercator Advisory Group's report, Consumers and Credit: Rising Usage, reveals there's been a 6% decline since 2015 in consumers reporting lost, stolen, or fraudulent activities on their credit card, stated the Payments Journal in its analysis.

In 2015, 30% of consumers reported lost, stolen, or fraudulent activities In 2018, 24% reported the same, the study shows.

Also, in 2016 interest in mobile account controls peaked with 47% of consumers interested. Today, 39% of consumers are equally interested. The greatest interest for account controls is around spending: 28% of consumers would use to limit payments over a dollar amount, the study shows.

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