Here's What GAO Report Had to Say About CUs, Banks & Small-Dollar Loans

WASHINGTON–A new GAO report on household access to banking services states there is limited availability of small-dollar loans from banks and credit unions.

The  GAO report, “Banking Services: Regulators Have Taken Actions to Increase Access, but Measurement of Actions’ Effectiveness Could Be Improved,” strongly suggests that banks and credit unions are unlikely to increase their small-dollar lending as consumer advocates contend. 

The GAO issued the report in response to a request that it examine factors affecting household access to basic banking services.

Among the services examined by the GAO in the report is small-dollar lending.  In a section titled “Market Participants and Observers Indicated That Regulatory Uncertainty around Small-Dollar Lending Affected Availability,”  the GAO reports that banks and credit unions are not significant providers of small-dollar loans. 

‘Hesitant’ to Act

According to the report, most of the market participants and observers who commented on regulatory uncertainty around small-dollar loans stated banks are hesitant to offer such loans in part because of changes to related rules or guidance in recent years. Some of those who offered input stated that banks do not want to offer small-dollar products because they are expensive to develop and the regulations or supervisory expectations may change.

The GAO said that view is legitimate, noting that the basis for the regulatory uncertainty is the frequent issuances and rescissions of guidance and other agency actions involving small-dollar lending by the CFPB and federal banking agencies.  According to the GAO report, from 2010 through 2020, the CFPB, Federal Reserve, FDIC, and OCC have issued or rescinded at least 19 actions related to small-dollar loans, including rulemakings and policy statements.

Credit Union Findings

With respect to small-dollar lending by credit unions, the GAO report states, “The National Credit Union Administration established a rule in 2010 to provide a regulatory framework for federal credit unions offering short term, small-dollar loans.  The Payday Alternative Loans (PALs) I rule permits a federal credit union to offer its members a small-dollar loan at a higher interest rate than is permitted for other credit union loans as long as the loans meet certain term, amount, and fee requirements.  In October 2020, NCUA issued its PALs II rule to provide federal credit unions additional flexibility to offer PALs to new members and increased the maximum loan amount to $2,000. … [M]ost credit unions have not issued these small-dollar loans since NCUA’s 2010 rule….”

You May Be (Actually Are) Missing Out!

Don’t forget to check your Spam/Junk email folder if you haven’t been receiving your free, popular and daily CUToday.info news headlines..

And if you haven’t yet signed up for the new email solution on which CUToday.info has partnered with ResponseGenius, you can do so here. Signing up requires less than one minute of your time.

CUToday.info has received very positive response from readers following the move to an improved provider of the daily headlines, but many also noted they did need to go to their Spam/Junk folder and mark it as safe.

The new email solution has not only improved every reader’s delivery experience, but it also features a fresh, new format that is easy to read, especially on mobile devices.

Please note and/or make your IT department or email administrator aware the emails will be coming from the domains CUTodayinfo.com and CUTodayinfoReply.com

 

Section: Standard
Word Count: 692
Copyright Holder: CUToday.info
Copyright Year: 2026
Is Based On:
URL: https://cuto-admin.flux5.ccplatform.net/Fresh-Today/Here-s-What-GAO-Report-Had-to-Say-About-CUs-Banks-Small-Dollar-Loans