SAN ANTONIO–Harland Clarke has named Jana Schmidt as its new CEO.
Since November 2017, Schmidt had served as the president of Harland Clarke, where the company said her leadership produced strong outcomes in deposit and loan acquisition and retention, as well as customer onboarding and activation through digital and analog channels. During that time, she also initiated the transformation of Harland Clarke, “whose legacy is rooted in checks and other payment products, to an organization that is focused on helping clients connect with customers at every touchpoint throughout the entire relationship lifecycle,” the company added.
Redefining Vision
“I am honored to be leading this amazing company and seasoned team at a time when there is so much opportunity ahead of us,” said Schmidt. “I look forward to further advancing our customer engagement strategy and taking Harland Clarke to the next level. “I am quite pleased with the progress we have made over the last year in redefining our vision and innovating to provide integrated payment and marketing services that create meaningful engagement and consistent customer experiences. We recognize that customers expect businesses to engage with them based on their preferences. By adding depth and breadth to our capabilities, we are better positioned to help organizations optimize opportunities to delight their customers every day.”
Harland Clarke said its strategy is to connect businesses and people how, when and where it matters by delivering payment and marketing services that drive customer engagement in every relevant way across channels to increase acquisition, improve activation, deepen relationships and retain them for the long term.
‘Proven Track Record’
“Jana has a proven track record of architecting strategy and translating it to deliver world-class solutions,” said Erik Prusch, CEO, Harland Clarke Holdings, the parent company of Harland Clarke. “The passion and vision she has brought to Harland Clarke is driving positive results for both our clients and team members. I am confident she will continue to foster innovation and accelerate the growth of our company.”