RENO, Nev.–After 22 years with Great Basin FCU, including the last 10 as president and CEO, Dennis Flannigan has announced he will retire Jan. 31, 2018.
The GBFCU board has selected Jennifer Denoo, the CU’s chief operations officer, to serve as president, effective June 5. She will work under Flannigan until his retirement, when she will assume the duties of president and CEO, the credit union said.
“Dennis has had an exceptional career as CEO of our credit union. We congratulate him on his successful leadership,” said Great Basin FCU Board Chairman Jan Gilbert. “The board of directors has been working very thoughtfully over the last year to develop a CEO succession plan to ensure due diligence is given to this vital leadership transition. We are happy to have selected Jennifer as the next CEO and president of Great Basin Federal Credit Union.
“Jennifer has more than 23 years of experience working with our members, our team, and within our community,” Gilbert continued. “She has significant operations, lending, collections, and financial understanding to continue our long history of success. She is a leader that collaborates, engages with her colleagues, and listens to the needs of our members. We look forward to her impact and to the entire team’s commitment to the success of Great Basin.”
In a statement, Denoo said she was “honored and humbled” to have been selected to succeed Flannigan.
“My predecessors and mentors created a solid foundation in which we have clarity on who we are and what core values drive us,” Denoo said. “I have the pleasure of building on that with a fiercely dedicated and passionate team. We understand and respect that our community desires and deserves a financial institution that is fair and honest, and we are proud to deliver that experience.”
The $164-million Great Basin FCU has 18,000 members.
Prior to coming to Great Basin, Flannigan served as CEO of Columbia Federal Credit Union in Maryland. He currently serves on the board of the Nevada Credit Union League and the League’s Government Relations Committee. In the community, he is a board member and race director for Moms of the Run, a Northern Nevada breast cancer victim resource; a member of Renown Institute for Cancer Champions; and board member of the Credit Union SacTown Run, which raises funds for Children’s Miracle Network Hospitals, including Renown Hospital in Reno.
“Jennifer will be an outstanding president for the credit union,” Flannigan said of Denoo. “She’s a local with strong community focus and passionate about delivering outstanding service and value to our members. Our volunteer board of directors has made an excellent decision. They were conscientious in its efforts to ensure the management team stayed together and pursued a strenuous process toward continuation of our unique culture here.”
Denoo joined Great Basin FCU as a teller in 1994. She quickly moved up the career ladder, becoming the collections manager in 1999. In 2004, she was named the credit union’s lending and collections manager, and finally chief operations officer in 2008. Denoo, a 2008 graduate of Western CUNA Management School, has amassed a number of achievements while at Great Basin, including playing a key role in the credit union’s merger of a small municipal credit union and leading the operations team though the recession and subsequent recovery.