TALLAHASSEE, Fla.– The first group of students who are part of the Community Spark Florida Program has graduated from the Credit Union Member Services Specialist Training Program, according to the Southeastern Credit Union Foundation (SECUF), the charitable arm of the League of Southeastern Credit Unions (LSCU).
As CUToday.info previously reported, earlier this year, SECUF and Generation USA partnered with several credit unions to create the training program for prospective employees looking to break into the credit union industry. The training program allows students to learn the basics of credit unions, call centers, account management, and much more, according to the Foundation.
"It was such an inspirational moment to be a part of what is likely a life-altering step for many of these graduates,” said Samantha Beeler, president of LSCU, who also gave a commencement address to the graduates. “While industries across the country are currently struggling to find and retain trained workers, we are proud of the collaborative effort by Florida credit unions to continue to improve people’s lives, whether it is through credit union membership or by creating career opportunities for Floridians.”
‘Increasing Diversity’
According to the organization, the pilot program is a partnership between SECUF and Generation USA focused on “increasing diversity and equity within the credit union industry by training unemployed and underemployed individuals to develop the skills to qualify for and be successful in careers in the credit union industry, removing barriers to employment through intentional recruitment and by creating a support structure, and creating a sustainable and skilled pipeline for credit unions.”
Free Course
The program begins with a free, five-week course training learners on the credit movement, the basics of entry-level positions–including teller and call center specialist positions–and overall career development through mindset and behavioral skills training, the Foundation said.
Graduates will move on to the six-week internship phase of the program.
The credit unions that are providing internships include 121 Financial Credit Union, Publix Employees Federal Credit Union, JAX Federal Credit Union, and First Florida Credit Union.
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