WASHINGTON—The Federal Communications Commission (FCC) plans to move forward with its vote this week on a declaratory ruling that would allow voice service
providers to automatically block suspected robocalls unless a consumer opts out.
Last week, NAFCU Director of Regulatory Affairs Ann Kossachev and Regulatory Affairs Counsel Mahlet Makonnen met with FCC Chairman Ajit Pai's staff to discuss ongoing issues related to robocalls and the Telephone Consumer Protection Act (TCPA) ahead of the June 6 meeting.
During the meeting, Kossachev and Makonnen explained that the draft Declaratory Ruling, in its current form, "would harm consumers by resulting in the erroneous blocking of lawful calls."
"NAFCU informed FCC staff that if the Declaratory Ruling goes into effect as is, credit unions and their members may not be aware if their calls are erroneously blocked, which could lead consumers to miss time-sensitive notifications," the trade association said.
Makonnen also recently attended a coalition meeting with staff from other commissioners' offices to discuss robocall issues. She explains in a recent Compliance Blog post how these proposals could impact credit unions (read it here).