LONDON—Continuing the trend of big banks closing branches while CUs expand them, NatWest plans to close 23 of its physical facilities in England and Wales.
The bank is expected to close its 21 branches in England and two in Wales in the first half of this year as more and more people prefer to use online banking solutions that are faster and more convenient, The Paypers reported. “However, NatWest representatives cited by retailbankerinternational.com acknowledged that online banking is not for everyone and expressed their commitment to helping clients who face challenges in moving online by providing support and alternative banking methods,” The Paypers noted.
NatWest expanded its capabilities in November 2022, when it launched three new APIs to support corporate, commercial, and institutional customers’ demand for real-time payments and automated reconciliation needs, including BACs payments.
The launch added to the Indirect Access Payments suite of APIs (Application Programming Interface), an API suite that is reportedly widely used by NatWest Agency Banks and Indirect Payment Service Providers to process secure bank-grade and non-bank-grade domestic payments, worth billions in value, plus get real-time status information on those payments, The Paypers said.
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