WASHINGTON—Financial institutions will soon need to comply with new U.S. Treasury Department rules applying to any parties qualifying as “ultimate beneficial owners” (UBOs).
Still unknown, however, is how these new reporting obligations will affect existing client relations and how high a hurdle they could present for new clients, particularly those located overseas, the ABA Banking Journal is reporting.
Starting in May 2018, complying with the Customer Due Diligence (CDD) rule will require a financial institution to change how it collects customer data. Financial institutions will need to verify identities of all beneficial owners with 25% or more equity interest in legal entity clients. According to the Treasury’s Financial Crimes Enforcement Network (FinCEN), financial institutions can obtain the information on a standard certification form or “by any other means that comply with the substantive requirements of this obligation,” the ABA Banking Journal explained.
However, many beneficial owners could turn out to have no connection with the financial institution. “The UBO may or may not be a customer of the bank,” Rob Rowe, vice president and associate chief counsel, regulatory compliance, at the American Bankers Association, told the ABA Banking Journal. “Now you’ve got a new name that’s popped up, and is connected to your customer.”
“The challenge is – how do you track that? Now that you’ve got a name, what do you do with it?” he added.
Banks will have to conduct Office of Foreign Assets Control (OFAC) scans on all beneficial owners as well as many other searches. “What happens if you find the name is on the SDN (Specially Designated Nationals and Blocked Persons) List? What happens if this UBO is involved in some type of crime ring? What happens to your client relationship then? Those are questions that haven’t been answered yet,” Rowe told the ABA Banking Journal.
Complying with the new Treasury rules should help banks resolve issues they may have been ignoring. “It has been an issue – the (information) on some legal entity accounts has been pretty bad,” Brett Wolf, anti-money-laundering analyst at Thomson Reuters Regulatory Intelligence, told the ABA Banking Journal.
The ABA Banking Journal explained that one regulatory source told Wolf that they knew of banks whose customer files sometimes “had nothing but a phone number, not even a name. That could make for an interesting conversation when you dialed the number.”
While compliance with FinCEN rules will be a multi-departmental, it will present particular challenges for a financial institution’s customer relations and marketing departments next year. The issue of privacy, for example, could strain client relationships, as a client may find the greater depth of questioning obtrusive, the Journal said.
“Say there’s a person who comes in to open an account for a commercial enterprise,” Rowe told the Journal. “Now they’ll need to provide all of this information that we always tell people not to give out, because of identity theft concerns.”
It’s a good idea for financial institutions to be open with customers about the new obligations and empathize with their frustrations, Rowe added. “Banks need to explain to customers that ‘we’re not doing this to annoy you or to make your life difficult, we’re doing this because the government requires us to.’” Warning clients as early as possible about impending changes in documentation is a good strategy, rather than blindsiding them when they try to open a new account after next May, he told the Journal.
“A bank should be ready to demonstrate in detail to prospective clients what it will do to preserve their data privacy. If a bank has rolled out new measures such as heightened encryption or greater server protections, that should be highlighted in marketing materials and mentioned early in conversations with prospective clients, for example,” the ABA Banking Journal stated.