WASHINGTON--In a comment letter to the Federal Communications Commission (FCC), America’s Credit Unions, the Defense Credit Union Council, and other trade associations offered support for a proposal to place stricter “know your customer” (KYC) rules on voice service providers.
The letter outlines:
- Support for the FCC's proposal to require originating providers to collect from all new and renewing customers a basic set of identifying information, including name, physical address, and alternate phone number
- Agreement with the FCC that originating providers should be required to collect caller records that help originating providers better understand the business caller's intended purpose in placing calls
- Support of the FCC’s proposal to impose a $2,500 per call forfeiture amount for originating providers who fail to take "affirmative, effective measures" to prevent callers from originating illegal calls
- Call for Subscriber Identity Module (SIM) boxes, which allow illicit actors to send calls or text messages from many different numbers and their possession, to be banned