ALEXANDRIA, Va.–The 60 credit unions that experienced outages following a ransomware attack on a vendor have restored operations.
NCUA confirmed the credit unions, which were mostly smaller and which all ran on a data processing platform from Fedcomp, have access to member balances and members are also able to use mobile and online banking solutions.
The ransomware attack also involved the CUSO Ongoing Operations.
As CUToday.info also reported, some of the affected credit unions had resorted to old-fashioned manual recordkeeping while their systems were offline.
NCUA told CUToday.info it remains in contact with the credit unions affected, as well as with the vendors, the U.S. Treasury, CISA, the FBI, DHS, and others about the cyber incident. The agency declined to comment on the nature of those conversations.
Frustrations Expressed
The agency, and in particular Chairman Todd Harper, have cited the incident as a reason it needs to have oversight over third-party vendors to credit unions, something it currently lacks. The agency expressed some frustration in the initial stages of the outage, saying it had been unable to get the information it was seeking in a timely fashion.
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