MILWAUKEE, Wis.–Member credit unions ofCorporate Central received an update on its financials and also elected its new board during its annual meeting here.
The meeting, themed “Today, Tomorrow, Together,” was held in conjunction with the Wisconsin league annual meeting. Those unable to attend in person were able to watch a livestream via YouTube.
Chris Felton, President/CEO of Corporate Central, reported that Corporate Central experienced a record year in 2021, growing both its assets and its membership. The corporate now serves over 440 members across 28 states. Felton also reported the organization launched four new innovative service offerings in 2021 and attained its highest net promoter score to date (NPS 83) on its membership survey.
The CUSO Initiatives
In addition, Felton also addressed a number of initiatives undertaken by the corporate’s CUSOs, including:
- InterLutions, which welcomed 37 new credit unions in 2021 and now serves over 130 credit unions across the country
- QuantyPhi, which grew and secured mor e than $1 billion of broker/dealer assets under management and launched two “new, very important, analytic tools to help credit unions better manage their portfolios”
- Emergifi, which has merged with Think|Stack, a managed services CUSO specializing in cybersecurity and cloud solutions. “The strategic merger formed a stronger technology service provider for credit unions with synergies that leverage the respective teams and clients. Think|Stack now offers more comprehensive technology products and services than either company could alone”
You Own Us
“We are your credit union. You own us and we exist solely to help you,” Felton said. “So, please consider turning to Corporate Central and our family of CUSOs when you buy or sell your next bond, for your ALM needs, for your employee benefits and healthcare, for all your technology needs, or for any of the many other services we offer. As your credit union, you can trust us to look out for your best interests.”
Looking forward, Felton said Corporate Central has made many strategic investments in technology over the past few years and just recently announced a new member service platform will be released in fall 2022.
As CUToday.info reported earlier, Corporate Central reported it is building a new user-friendly, open, and integrated correspondent services digital platform to further advance financial wellness for members and the people they serve. Members will experience a streamlined user interface, frictionless user experience, modern technology, and leading security features to optimize the member experience and Corporate Central’s service to its members. The corporate is calling the new member platform “Beastro.”
Board Elections
Meanwhile, during the elections report, Corporate Central declared the following directors for a three-year term:
- Chris Allen, Fox Communities Credit Union
- Eric Chrisinger, Co-op Credit Union
- Sue Johnson, Fort Community Credit Union
Corporate Central’s 2022–2023 executive committee will include:
- Chair, Jay Magulski, Landmark Credit Union
- Vice Chair, Peter Paulson, Corporate America Family Credit Union
- Secretary, Val Mindak, Park City Credit Union
- Treasurer, Sue Johnson, Fort Community Credit Union
Corporate Central’s directors include:
- Chris Allen, Fox Communities Credit Union
- Eric Chrisinger, Co-op Credit Union
- Sally Dischler, Heartland Credit Union
- Daniel Ige, “Golden Rule” Community Credit Union
- Steve Koenen, Altra Federal Credit Union