WASHINGTON—The Consumer Financial Protection Bureau should avoid impacts on first-party debt collectors in its rulemakings, CUNA wrote to the agency in response to its proposal on debt collection. Separately, the trade group has sent a letter to Congress outlining consumer savings that are the result of credit union membership.
The CFPB proposal would make certain amendments to third-party debt collector rules under the Fair Debt Collection Practices Act (FCDPA).
“CUNA opposes a debt collection final rule that could result in FDCPA requirements intended for third-party collectors to be applied to first-party collectors, either directly or indirectly; and we urge the Bureau, as it promulgates its first substantive rulemaking under the 42-year old FDCPA, to carefully consider the broad impact its rule will have on consumers and the operations of third-party collectors and seek to limit disruption to this critical function,” the letter reads.
Recommendations Made
Though the rule is not intended to apply directly to credit unions collecting their own debts, CUNA made several substantive recommendations to improve the rulemaking, including:
- Modernizing debt collection communications by accounting for and permitting greater use of electronic technologies, and recommending the CFPB streamline the rule’s electronic disclosure requirements
- Clarifying that the ability for debtors to opt out of electronic communications is specific to only that method of communication
- Thoroughly and properly study the permissible number of call attempts allowed for collectors to ensure effective communication is not needlessly hindered
- Addressing several issues with the “Limited-Content Message” provision that CUNA believes currently limit its usefulness
- Clarifying that providing information on how debtors can request non-English disclosures does not obligate the debt collector to provide future communications in that language
- Recognizing the complexity of state debt collection laws relative to time-barred debt and adopt a “knowledge” standard for determining prohibited communications
Coordination Called For
CUNA also urged the CFPB to coordinate with the Federal Communications Commission to ensure the debt collection rule is not undermined by actions taken at the FCC that could limit the effectiveness of mobile communications and the ability of financial entities to reach consumers.
NAFCU’s comment letter to the CFPB can be found here.
CU Members Save $12 Billion
Separately, CUNA is reminding credit union members see $12 billion in savings annually from credit unions, CUNA Chief Advocacy Officer Ryan Donovan has said in a letter sent to all Congressional offices.
In the message, Donovan said this benefit is one of the reasons 115-million Americans have chosen credit unions.
“While banks exist to make money for stockholders, credit unions save members $12 billion annually through credit-building support, lower interest on loans and more flexible consideration for financial needs,” Donovan wrote.
He also noted that credit unions from around the country will be making visits to Capitol Hill to talk with policymakers in the coming weeks to discuss credit union priorities, and pointed out that credit union leaders around the country are sharing their stories on social media using the #CUDifference hashtag.