LIBERTY LAKE, Wash.–With the close of its fiscal year on Sept. 30, the CUSO CU*Northwest said the evaluation of its net profits has led management to announce it is waiving multiple fees for all September customer invoices.
“CU*NorthWest remains committed to the cooperative principles on which it was founded and is happy to continue demonstrating the difference as evidenced in this cost reduction to all customers,” said CEO Greg Smith. “The board is dedicated to prioritizing the health of the entire CUSO and not just to stockholders. They take their responsibilities to all customer/owners very seriously and weigh the distribution of our firm’s returns carefully each year. Whether it is investing in keeping costs low, purchasing services for clients, or reducing costs by waiving fees, the board and management team remain devoted to ‘walking the talk.’”
CU*NorthWest Board Chair Chuck Papenfus, CEO of Inland Valley FCU, added: “We are grateful for the continual spirit of partnership and collaboration that has made CU*NorthWest into the cooperative CUSO it is today. As we work to evolve our own businesses for the future, CU*NorthWest is also making those transformations.”