CU*Answers’ Help Desk Now Open for Business; PowerNet CU Migrating Its Core

GRAND RAPIDS, Mich.–CU*Answers announced that its new Developer’s Help Desk (DHD) online store is open for business and has already started to secure client and vendor interest and early orders.

The DHD currently features over 160 products and services, and is located within the CU*Answers Online Store

“This represents the first opportunity to see our DHD initiative for serving credit unions,” said Scott Page, business development manager. “Although it’s still under development, we wanted to provide an early opportunity to see the approach and type of content we will be including to promote our streamlined presence. Word is already resonating with clients, and we have fulfilled our very first online orders. We are also engaged in reviewing software development project ideas brought for further research. In the coming months, our DHD shopping experience will continue being developed with considerably more product offerings. It’s pretty neat to be able to offer clients an Amazon-style online shopping experience for technical and programming related services.” 

The CUSO, which has thrived through a Do-It-Together model for software development, creating the DHD initiative to target individuals and businesses with a builder’s soul, who want to design and build something for themselves. For info, visit the DHD website.

Separately, CU*Answers announced that the $85-million Tampa, Fla.-based PowerNet Credit Union recently executed a contract to migrate its existing core data processing system over to CU*BASE, the CUSO’s flagship solution.

“We were really excited to get the notification from Don (PowerNet CU CEO Donald Prue) that he and his team had selected CU*Answers as his new data processing partner,” said Scott Collins, the CUSO’s EVP of National Sales and Marketplace Relationships. “We are also excited that the CU*BASE footprint in Florida is expanding into the Tampa area. We have some great customer-owners in the state, and I have no doubt that PowerNet will not only be a positive contributor to our cooperative nationally, they will also be an active collaborator with their local peers. We welcome Don and his team to the cooperative and look forward to a long partnership together.”

PowerNet CU is slated for a March 2018 conversion, and brings approximately four-thousand members.

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