RANCHO CUCAMONGA, Calif. – CO-OP Financial Services has announced a major expansion of its long-standing partnership with First Tech FCU, including contracting for CO-OP Full-Service Credit processing and Member Rewards by CO-OP.
“We chose CO-OP because they are the absolute best financial technology partner to help service our members for both credit and debit payment services in the digital age,” said Terry Rodrick, VP of cards and payments with First Tech in Mountain View, Calif. “With the acquisition of TMG earlier this year, CO-OP is the comprehensive payments company we need to offer best-in-class services, seamlessly, across all platforms.”
In addition to the new services, First Tech renewed its existing agreement with CO-OP for signature and PIN debit processing, and ATM terminal driving services. A CO-OP client since 2009, and a shareholding institution in the cooperative, First Tech is also a participant in the CO-OP ATM and CO-OP Shared Branch networks, the company said.
The $11 billion First Tech has 500,000 members.
“Among the strategic initiatives CO-OP is pursuing is to co-create with clients an agile and digital-first experience for credit union members,” said Todd Clark, president/CEO of CO-OP, in a statement. “CO-OP has a distinct advantage in that some of the most progressive, tech-forward credit unions in the movement are among our clients – and First Tech is a foremost example.
“From the C-suite to the frontlines, staff at First Tech understands the digital-first mentality,” said Clark. “The credit union was founded on the principles of uniting human dedication and technological innovation for a greater good. We couldn’t ask for a better partner for our collective journey to digital transformation.”
In September, CO-OP also announced that it is supporting First Tech as a Day 1 issuer of MasterCard’s payments services for the Garmin and Fitbit wearable devices.