HENDERSON, Nev.–Bluepoint Solutions and Unwired Nation have announced a new partnership to offer Bluepoint’s mobile Remote Deposit Capture (RDC) application to Unwired Nation’s community financial institution customers.
Unwired Nation has integrated Bluepoint’s QwikDeposit ToGo solution to its Unwired Banking mobile banking platform.
Unwired Banking was released in October 2014, bringing to community banks and credit unions a mobile banking product that offers consumers unparalleled ease of use, features and security that matches or exceeds the competing offerings from the mega-banks.
“Unwired Banking offers community banks and credit unions the first mobile banking solution that is independent of the core and Internet banking providers,” the companies said. “This provides an extremely cost-effective option for integration-free, custom-branded mobile banking products in iTunes and the Google Play Store without the need to upgrade, switch or extend contracts with existing online banking providers of community financial institutions.”
Separately, Bluepoint Solutions has released the results of its annual enterprise content management (ECM) survey revealing that approximately 69% of credit unions “rely on obsolete document imaging systems, resulting in weakened operating efficiency and contributing to inferior member service.”
The study, “The Elusive Balance Between Member Services and Internal Dynamics: State of Content Management in Credit Unions, 2014,” has been conducted for the past three years.
“Credit unions participating in this study have shown that they understand the need for changes in the way documents are created, stored and used,” said Alissa Fry-Harris, director of marketing for Bluepoint Solutions. “While credit unions have made some progress, primarily in the management of member-facing documentation, there is still a long way to go before these internal systems will be capable of supporting the increasing member demands for self-service options.”
Among the findings:
- Just11.8% of credit unions surveyed replaced their ECM systems in 2014, compared to 28% that were planning or considering change when asked in 2013.
- The age of ECM systems and the level of associated dissatisfaction continue to increase. Of the 69% using the same system for five or more years, 64% were not satisfied enough to remain with their current system.
- 66% of credit unions would like to enable members to gain access to their member documents via online and mobile self-service channels.
- Interest in tablets for credit union operations is high. 72.8% of credit unions are looking at deploying iPads internally for use in the back office, and 56.3% are considering iPads for member-facing activities within the branch.