NEW YORK – The New York Attorney General’s office has released a list of the top 10 consumer complaints received by its office in 2023.
Those top 10 complaints include:
| 1. Retail Sales | Online purchases, price gouging, retail sales, defective merchandise, poor customer service, pet stores, and animal breeders | 5,569 |
| 2. Landlord/Tenant | Security deposit releases, evictions, tenant-harassment | 3,900 |
| 3. Automobile | Sales, service, financing, repairs | 3,553 |
| 4. Credit, Banking, and Mortgages | Debt collection, credit card billing, debt settlement, payday loans, credit repair, credit reporting agencies, identity theft, banking, loan modification scams, mortgage lending and servicing | 3,215 |
| 5. Consumer Services | Alarm companies, dry cleaners, restaurants, movers, storage facilities, services for personal or household use | 2,699 |
| 6. Internet | Internet services and service providers, data privacy and security, digital media, frauds through internet manipulation | 2,570 |
| 7. Utilities | Wireless and residential phones, energy servicers and suppliers, cable, and satellite | 1,922 |
| 8. Home Repair/Improvement | Repair issues, deceitful contractors, solar panel installations | 1,371 |
| 9. Travel | Airline customer service, flight cancellations and refunds | 873 |
| 10. Entertainment | Events, concerts, ticket sales | 533 |
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