And The Winners Of Best Practices In HR And Organizational Development In Credit Unions Are…

FT. LAUDERDALE–The best in credit union human resources practices were recognized here during the CUNA HR & Organizational Development Council Conference.

Recognized for their work in HR and organizational developments were:

  • Jessica Jones, SVP Administrative Services, Universal 1 Credit Union, Dayton, Ohio, who won the Professional of the Year Award. Jones was recognized for her dedication to updating, implementing and developing services for staff and members, embodying the “people helping people” spirit, streamlining credit union processes and updating compensation, incentive and benefit structures to be more competitive and structured.
  • Marielle Richie, Education Coordinator, Gerber Federal Credit Union in Fremont, Mich., who won the Rising Star Award, which recognizes and honors an emerging professional in the credit union industry who has a focus on HR or organizational development. Richie was recognized for her instrumental role in transforming Gerber FCU’s Teller and Member Service Training programs, as well as her work as Student Branch Coordinator, bringing fundamental knowledge to staff and students alike.
  • Jeff Madland, VP Human Resources, Eagle Community Credit Union in Foothill Ranch, Calif., who was presented with the Top Community Contributor Award. This award recognizes value and expertise shared with peers through collaboration within the Councils Community member networking platform.
  •  Best of Show – Excellence in HR & Organizational Development Awards, Innovative Staff Development (Assets More than $1 billion): Royal Credit Union, Eau Claire, Wis., which won for its Exploring Leadership Program. This program encourages the development of future leaders within RCU by using coaching, mentoring, learning sessions, group projects and more, ultimately saving thousands in turnover and recruiting costs by increasing internal promotion percentages and leadership comfort levels.

Additional Excellence Award winning entries include: 

  • Employee Engagement (Assets Less than $499M): Heartland Credit Union, Hutchinson, Kan., for Cultivating Culture - It's the Heartland Way! 
  • Employee Engagement (Assets $500M-$1B): iQ Credit Union, Vancouver, Wash., for "We" and Community!
  • Employee Engagement (Assets More than $1B): MSU Federal Credit Union, East Lansing, Mich., for MSUFCU Connect. 
  • Innovative Staff Development (Assets $500M - $1B): Verity Credit Union, Seattle, for Verity University.
  • Innovative Staff Development (Assets More than $1B): Clearview Federal Credit Union, Moon Township, Penn., for its Management Development Program. 
  • Management Practices (Assets More than $1B): KeyPoint Credit Union, Santa Clara, Calif., for Tackling Employee Student Loan Debt. 
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