NEW YORK—U.S.-based customers can now use American Express virtual cards as a payment option with Coupa’s business-to-business payments solution, Coupa Pay.
“This news builds on the initial availability of American Express virtual cards in the U.K. and Australia, and simplifies outdated, complex, and inefficient payment processes for businesses around the world,” Technology Times said.
Demand for the American Express virtual card payment with Coupa Pay is continuing to grow across the U.K. and Australia, with customers streamlining how they pay suppliers for all spend that goes through the Coupa Business Spend Management Platform, according to the report. As many companies continue to accommodate largely remote workforces for the foreseeable future, the expansion into the U.S. continues to help meet the demand of customers who need a virtual way to pay suppliers and ensure their business continues to be operational, Technology Times said.
“The pandemic has created widespread work from home policies, meaning previously fragmented and manual business payment processes are no longer an option,” said JR Robertson, vice president of Coupa Pay. “With Coupa Pay, Coupa and American Express are making it easier for our joint U.S. customers to thrive in this challenging environment by empowering them to pay using virtual Card technology. Now, every transactional step in the business spend management process can be done smarter and simpler.”
How it Works
Using the American Express virtual Card solution in Coupa Pay works this way: Once the business’ eligible American Express account is tied to Coupa Pay, virtual cards can automatically be sent to authorized suppliers.
“Our expanded partnership with Coupa is the latest step in our strategy to accelerate investments in the B2B payments space to better serve our customers and offer best-in-class digital payment solutions,” said Trina Dutta, vice president and general manager of B2B payments automation, global commercial services at American Express. “By integrating American Express virtual card capabilities into the unified buyer and supplier experience of Coupa’s fast-growing BSM platform, we’re addressing our customers’ need to digitize payments and thereby becoming more essential to their operational needs.”