WASHINGTON—The Federal Trade Commission and the Florida Attorney General are sending refunds totaling more than $540,000 to consumers who were defrauded by Life Management Services of Orange County and related companies after they were “tricked” them into paying for worthless credit card interest rate reduction and debt elimination programs.
According to the FTC’s June 2016 complaint, brought jointly with the Florida Attorney General, the Life Management defendants “bombarded” consumers with illegal robocalls trying to sell them “bogus” credit card interest rate reduction services, the FTC said.
‘Phony Guarantees’
“The defendants made phony guarantees about lowering consumers’ credit card interest rates and saving them thousands of dollars in interest payments,” the FTC said. “Customers made up-front payments but rarely, if ever, got the promised services. The defendants also pitched a bogus credit card debt elimination service, falsely claiming that they could access funds from the government or from a lawsuit against the credit card industry to pay off consumers’ credit card debt.”
The FTC noted that a court order announced in June 2019 as part of a law enforcement effort to halt illegal robocalls partially settled the Commission’s complaint by permanently barring 17 Life Management defendants from engaging in telemarketing and debt relief services and requiring them to pay money to provide refunds to defrauded consumers.
Summary Judgement
The district court awarded the FTC and Florida summary judgment against the scheme’s ringleader, Kevin Guice, in December 2018, and the United States Court of Appeals for the Eleventh Circuit affirmed the district court’s judgment in March 2022, the FTC noted.
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