Fresh Today

Fresh Today

WASHINGTON — After saying it has received numerous complaints from frustrated customers trying to receive timely, straightforward answers from their financial institutions or raise a concern or dispute, the Consumer Financial Protection Bureau (CFPB) has released a new issue spotlight on the expansive adoption and use of chatbots by financial institutions.

MARLBOROUGH, Mass.–The Cooperative Credit Union Association has unveiled updated branding, including a refreshed logo. It said it also plans to launch a new website providing users with easier access to vital information.

ALEXANDRIA, Va. —NCUA said it will host a public hearing today on a request from Dade County FCU to expand its existing community charter. The credit union is headquartered in Sweetwater, Fla., which is in the Greater Miami area.

MIDDLETON, Wis. –The American Credit Union Mortgage Association (ACUMA) has opened registration for its 2023 Annual Conference. Themed “Make Your Mark,” the meeting is scheduled for Oct. 1-4 at the Gaylord National Resort in National Harbor, Md.