Fresh Today

Fresh Today

WASHINGTON—The Federal Reserve has fined Green Dot $44 million for consumer compliance breakdowns, including numerous unfair and deceptive practices and a deficient consumer compliance risk management program.

BOSTON–In a call center in which most of the telemarketers consistently heard “click” from the other end of the phone before they ever made their pitch, one man was constantly ringing the bell indicating he had closed another deal. What was his secret? It had nothing to do with the script the telemarketers had been given.